Frequently Asked Questions
Everything you need to know about shopping at Pratima Pre-Mix.
What payment methods does Pratima Pre-Mix accept?+
You can pay securely with UPI, credit & debit cards and net banking — all via trusted, PCI-compliant payment gateways.
How long does delivery take?+
Orders are typically delivered in Dispatched in 1-2 days; 3-7 business days delivery.
How much does shipping cost?+
Free shipping over ₹699, else flat courier charges
Do you deliver across India?+
Yes — Pratima Pre-Mix ships pan-India.
How long do refunds take?+
Once approved, refunds are processed within 5-7 business days.
Can I cancel my order?+
Orders can be cancelled before they are shipped. Once shipped, an order cannot be cancelled but may be eligible for return as per our Refund Policy.
How can I contact Pratima Pre-Mix?+
You can email us at sales@pratimapremix.in or call +91 82382 01989. We're happy to help.
Is it safe to shop at Pratima Pre-Mix?+
Yes. Every order is placed over a secure (HTTPS) connection and payments are handled by trusted, PCI-compliant gateways. Your details are never shared.